Share

Venues & Operations Manager, South West Wildlife Fundraising Ltd (SWWFL)

Closing date:
Salary: £38,116 per annum
Contract type: Fixed term / Working hours: Full time
Location:
SWWFL Head Office, Cornerstone House, Western Way, Exeter, Devon, EX1 1AL

Rob Coombe

Are you an experienced and talented manager with a sales office, fundraising, events and/or operations background? If you have excellent organisational, communication, IT, people management and commercial skills and experience, would like to help shape the strategic direction and achievement of our unique, friendly and dynamic organisation and want to make a difference to the environment every day by ensuring our 11 Wildlife Trusts deliver valuable new members, then we want to hear from you!

SWWFL is a successful, growing (doubling memberships & revenue in 8 years), wholly Wildlife Trust-owned organisation, working with 11 regional Wildlife Trusts across England and Wales. We deliver specialist face-to-face membership recruitment at pre-arranged venues such as retail stores, local shows & events for our Trusts.  

The successful candidate will oversee the venue operations, managing the venues team who are responsible for securing and evaluating venues for face-to-face membership recruitment on behalf of Wildlife Trusts. The role includes strategic planning, performance monitoring, staff management, and optimizing the use of Salesforce CRM, our Flutter-based membership app and other technologies to drive member acquisition and revenue growth. Additionally, you’ll fosters relationships with major venue partners, oversee budgets, ensure compliance with regulations, and contribute to organisational strategy, enabling the sustainable growth of Wildlife Trust memberships while collaborating closely with the CEO and senior management team.

Requirements

•    Excellent communication, administration and organisational skills
•    Strong IT skills in database management/CRM systems (preferably Salesforce experience)
•    Management experience in a fast-paced customer facing or B2B environment
•    Experience with fundraising and the charity sector beneficial but not essential
•    Self-motivated, solution driven and resourceful, patient and a team-player

Rewards

•    28 days annual leave
•    Company pension scheme with 4% employer contribution 
•    Rewarding role, working with the Wildlife Trusts across the south and west of England and Wales
•    Supportive office environment and family-friendly culture
•    Employee Assistance Program with access to Wisdom Wellbeing services

If you’d like to be part of our be part of our successful and committed team, apply now! 

Download full job description - https://swwfl.co.uk/work-for-us/adminjobs 

Send your CV and supporting personal statement to Katrina Evans: kevans@swwfl.co.uk. Applications will only be accepted with an accompanying supporting statement. 

Deadline for applications is Thursday 2 January 2025. 

Interviews will be held on Tuesday 7 January 2025.

Ideal start date will be Monday 20 January, but will be discussed with successful candidates. 

An early response is highly encouraged as strong applicants will be invited to interview ahead of the closing date.