Privacy Policy

Devon Wildlife Trust or DWT (registered as Devon Wildlife Trust, charity No. 213224)


Devon Wildlife Trust is committed to protecting your privacy and security. Whenever you provide personal information we will treat it in accordance with this policy, current UK Data Protection legislation and Internet best practice.

Devon Wildlife Trust makes every effort to comply with the principles of the Data Protection Act 1998.

Information provided to the Devon Wildlife Trust may be used for the following purposes:

• Administration of memberships
• Administration of donations and legacies
• Fulfillment of orders for goods or services requested
• In house research and statistical analysis
• Communication about membership, conservation and campaigns

Your choice

You can use most of the features of this site without disclosing personal information. However, certain optional features of our site require you to register before you can access them. We will use the information you provide to fulfil your enquiry.


A cookie is a very small text file that is placed on your hard drive by the server of a web page you visit. It is an individual (but anonymous) label, which identifies you as a visitor.

Some parts of our site generate cookies automatically. Cookies may be used to store information about how you use the site so you can personalise it and experience it in the way that suits you best. Most browsers will allow you to control how cookies are handled, whether they are accepted and how long they are stored for. All browsers do this differently, so if you are concerned about security and privacy please look in the ‘help’ documentation for your particular browser.

Online advertising and network cookies are used to track when you have clicked on an advert, to see what pages of the website are used and this provides insight as to how improvements can be made. We also have relationships with carefully-selected advertising partners who may also set cookies during your visit to allow them to serve online advertising that we believe will be of interest to you based on information about your visit to this and other websites (this is called re-targeting). This information is anonymous and does not include personal data. For more information about this type of online behavioural advertising and about how to turn this feature off, please visit

Google Analytics

The Devon Wildlife Trust website uses cookies to allow Google Analytics to function correctly. Google Analytics is a free web analytics tool, which helps measure the usage of our site, show relevant advertising and track the results of our advertising on third party websites. These cookies have names that begin with __utm such as __utma and __utmz.

Google analytic cookies are used to collect information about how visitors, like you, use our website. This information is collected in an anonymous form and is used to inform us how the site can be improved. It reports website trends without identifying individual visitors. The cookies store information such as the number of visits to the website and what site referred the visitor to the web page. We use the information to view reports about how visitors interact with the website and to help us improve the website. A different set of cookies is used for each website, and visitors are not tracked across multiple sites.

Information about these cookies and how to reject or delete them: and
To opt out of being tracked by Google Analytics across all websites visit
Google’s privacy policy:


Links to third party websites

The DWT website contains hyperlinks to a number of other websites. This information is supplied in good faith, in case it is of use or interest to DWT website users. DWT is not responsible for the content or functionality of any of these external websites. DWT is not responsible for the privacy practices of any other websites linked to this site. If you have followed a link from the site to another website you should read the privacy policy of any website at which you are considering registering any personal information.

Data protection

DWT will not sell trade or rent your personal information to others. This information will not be disclosed to any third party without your consent unless required by law.

The Data Protection Act allows you to have access to all the personal data held about you (this is known as a ‘subject access request’) upon payment of a fee of £10.

Verifying, amending or updating your personal information

You can contact our Supporter Care Team at any time to verify, amend or update your details: DWT Supporter Care, Cricklepit Mill, Commercial Rd. Exeter, Devon EX2 4AB. Tel: 01392 279244. email:

Order cancellations, amendments and returns

Items are usually despatched within 3 working days.

So long as you let us know within 90 days of delivery, you may return the whole order or an individual product in its original packaging and condition for a full refund. Where a refund is claimed, we will process the refund as quickly as possible, but please allow up to 14 days for the credit to reach your account.
If you wish to return an item, please call us first on 01392 279244 or email 

If you wish to cancel your order for any reason the quickest way is to contact us on 01392 279244, 9am to 5pm – Mon-Fri or email

Financial security

We use industry standard Secure Server Software (SSL) for your transactions with us. It encrypts all of your personal information, including payment details, so that it cannot be read as the information travels over the Internet.

Users aged under 18

If you are aged under 18, please ensure you obtain your parent/guardian’s consent before sending any personal information to this website.

Parents and guardians

We encourage you to be aware of the activities in which your children are participating in both online and offline, particularly with regard to third party websites. We suggest that you discourage your children from providing any information without your consent.

Notification of changes

If the Devon Wildlife Trust decides to change its privacy policy it will post any changes on its website under the section entitled ‘Privacy Policy’.

Terms and conditions 



Use of this website is offered to you conditional on your acceptance without modification of these Terms and Conditions of Use. Your use of this Site constitutes your agreement. We have a separate Privacy Policy (see above) which governs our use of your personal information.


All material on this Site is copyright DWT unless otherwise stated.
You are permitted to view the contents of this Site on screen. You are also permitted to print one copy of reasonable extracts from the Site for your personal use or private study and to save one copy of such reasonable extracts to your local hard disk for your personal use or private study. No other use of the content and materials featured on the website is permitted with our written permission.

It is strictly forbidden to copy any material from this Site for commercial use (other than as necessary for the purpose of viewing the site in the course of business).


While every effort has been made to ensure the accuracy of the information supplied on this Site, DWT cannot be held responsible for any errors or omissions, and makes no warranties, representations or undertakings about its content or the content of any other website referred to or accessed by hypertext link. All information is subject to change without notice.

Changes to this Agreement

If we make any changes to the Terms and Conditions of Use, your use of the Site and/or any the information provided within it following the date of that change will be governed by the changed Agreement.


Your attention is brought to the paragraph headed Accuracy above and you are reminded that DWT considers following the advice in that paragraph to be an obligation on your part in respect of your use of this site. DWT will not be liable for losses that were not foreseeable to both parties when the contract was made; or for losses that were not caused by any breach on the part of DWT; or for business losses and/or losses to non-consumers.

Nothing in this Agreement limits DWT's liability for death or personal injury resulting from DWT’s negligence.

Territory and Laws

The Site is provided from England & Wales for access and use by people both there and elsewhere. If you visit the Site from outside England & Wales, you are, in effect, visiting the territory of England & Wales. Accordingly, you acknowledge that the laws of England & Wales apply to your use of the Site and govern these Terms and Conditions of Use, and that DWT takes no responsibility to ensure the conformance of the Site or the information it contains to your country's laws.

Effect of Agreement

DWT intends to rely upon the written terms set out here. If you require any changes, please make sure you ask for these to be put in writing.